PROCESSING OF PERSONAL DATA

I. Informații generale Confidențialitatea datelor dumneavoastră cu caracter personal reprezintă una dintre preocupările principale ale SC Top Window Product SRL, based in Bacau, Ciprian Porumbescu Street no. 51C, Romania, as a data operator. This document is intended to inform you about the processing of your personal data, in the context of using the website http://topwindow.ro ("Site") II. Categoriile de date cu caracter personal prelucrate II.1. If you are a customer of the Site, SC Top Window Product SRL will process your personal data, such as first and last name, telephone, Email Address, billing address, delivery address, data on how you use the Site, for example your behavior / preferences / habits within SC Top Window Product SRL, as well as any other categories of data that you provide directly in the context of user account creation, in the context of placing an order through the Site or in any other way resulting from the use of the Site. If to create your user account on the Site, use your Facebook or Google account, SC Top Window Product SRL will process the following public profile data displayed by those applications: User name, Email Address. If you choose to create a user account only before completing the order of a product available on the Site, your email address will be requested based on which an account will be created automatically. If you do not complete the order, email address and other data provided will not be stored by SC Top Window Product SRL, and the created account will be deleted automatically. II.2. If you are a visitor to the Site, SC Top Window Product SRL will process your personal data that you provide directly in the context of using the Site, such as the data you provide in the contact section / questions / complaints, to the extent that you contact us in this way. III. Scopurile și temeiurile prelucrării III.1. If you are a customer of the Site, SC Top Window Product SRL processes your personal data in this way: for the development of the contractual relationship between you and SC Top Window Product SRL, respectively for takeover, validation, sending and invoicing the order placed on the Site, your information on the status of the order, organizarea returului de produse comandate etc Temei: The processing of your data for this purpose is based on the contract concluded between you and SC Top Window Product SRL, defined in the Terms and Conditions http://topwindow.com / terms-and-conditions . The provision of your personal data is necessary for the execution of this contract. Refusal to provide data may result in the impossibility of conducting contractual relations between you and SC Top Window Product SRL . for the fulfillment of the incumbent legal obligations SC Top Window Product SRL in the context of the services provided through the Site, including tax obligations, as well as in terms of archiving. Basis: The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. Refusal to provide data may result in impossibility SC Top Window Product SRL to comply with its legal obligations and therefore unable to provide you with services through the Site. for marketing activities, respectively for transmission, by means of distance communication (e-mail, sms) of commercial communications concerning the products and services offered by SC Top Window Product SRL, through the Site. Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. You can consent to the processing of data for this purpose by checking the appropriate box at the time of account creation., or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications. In addition, you can unsubscribe by accessing the My Account Information section. Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you. in order to perform various analyzes, reports on the operation of the Site, creating consumer preference profiles, mainly, in order to improve the experience offered on the Site. Basis: The processing of your data for this purpose is based on the legitimate interest of SC Top Window Product SRL to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you. III.2. If you are a visitor to the Site, SC Top Window Product SRL processes your personal data in this way: for marketing activities, respectively for transmission, by means of distance communication (e-mail, sms), of commercial communications concerning the products and services offered by SC Top Window Product SRL, through the Site. Basis: The processing of your data for this purpose is based on your consent, if you choose to provide it. You can express your consent for the processing of data for this purpose by filling in and checking the appropriate box in the newsletter subscription form available on the Site. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications. Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you. for resolving complaints, complaints and to monitor traffic and improve your experience on the Site. Basis: The processing of your data for this purpose is based on the legitimate interest of SC Top Window Product SRL to ensure the proper functioning of the Site, as well as to permanently improve the experience of the visitors of the Site, including by resolving various comments, questions or complaints. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you. IV. Durata pentru care vă prelucrăm datele Ca principiu, SC Top Window Product SRL will process your personal data to the extent necessary to achieve the processing purposes mentioned above. If you are a customer, we will process your data throughout the contractual relationship and subsequently in accordance with the legal obligations incumbent on you. SC Top Window Product SRL (of ex., in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the date of the end of the financial year in which they were drawn up). If you are a customer and you exercise the option to delete the user account, by clicking the Delete Account button in the My Account Information section, SC Top Window Product SRL will interpret this action as your option to unsubscribe from receiving commercial communications by which we keep you informed about the products and services offered through the site.. In this regard, if you choose to delete your user account, we will no longer send you such emails and / or text messages. However, We want to inform you that deleting your account will not automatically have the effect of deleting your personal data.. If you no longer want your personal data to be processed or if you wish to have your data deleted, you can exercise your rights detailed in point VII below.. If you request to delete the account, but there is at least one active order on that account, the account deletion request can only be registered after the delivery of the products and the completion of the last active order. If you withdraw your consent for the processing of data for marketing purposes, SC Top Window Product SRL will stop processing your personal data for this purpose, but without affecting the processing carried out by SC Top Window Product SRL based on your consent before withdrawing it. V. Dezvăluirea datelor cu caracter personal Pentru îndeplinirea scopurilor de prelucrare, SC Top Window Product SRL may disclose your data to partners, to third parties or supporting entities SC Top Window Product SRL in carrying out the activity through the Site (for example courier companies, IT service providers), or to central / local public authorities, in the following exemplary cases listed: for the administration of the Site; in cases where this communication would be necessary for the award of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by SC Top Window Product SRL through the Site; for maintenance, personalization and improvement of the Site and the services provided through it; for performing data analysis, testing and research, monitoring trends in use and activity, development of security features and user authentication; for the transmission of commercial marketing communications, under the conditions and limits provided by law; when the disclosure of personal data is provided by law, etc. WE. Transferul datelor cu caracter personal Datele cu caracter personal furnizate către SC Top Window Product SRL can be transferred outside Romania, but only to states in the European Union. VII. Drepturile de care beneficiați În condițiile prevăzute de legislația în materia prelucrării datelor cu caracter personal, as data subjects, enjoy the following rights: the right to information, respectively the right to receive details of the processing activities performed by SC Top Window Product SRL , as described in this document; the right to access data, respectively the right to obtain confirmation from SC Top Window Product SRL regarding the processing of personal data, as well as details of the processing activities such as how the data are processed, the purpose for which the processing is performed, recipients or categories of data recipients, etc; the right to rectification, respectively the right to obtain the correction, without justified delays, by SC Top Window Product SRL of inaccurate / unjustified personal data, as well as filling in incomplete data; The rectification / completion will be communicated to each recipient to whom the data were transmitted, unless this proves impossible or involves disproportionate effort. the right to delete data, without undue delay, ("The right to be forgotten"), if one of the following reasons applies: they are no longer necessary for the purposes for which they were collected or processed; if the consent is withdrawn and there is no other legal basis for the processing; if the data subject opposes the processing and there are no legitimate reasons prevailing; if personal data have been processed illegally; if personal data must be deleted in order to comply with a legal obligation; personal data have been collected in connection with the provision of information society services under Union or national law under the control of the controller. It is possible that, following the request to delete the data, SC Top Window Product SRL to anonymize this data (thus depriving them of personal character) and continue processing under these conditions for statistical purposes; the right to restrict processing to the extent that: the person disputes the accuracy of the data, over a period that allows us to verify the correctness of the data; processing is illegal, and the data subject opposes the deletion of personal data, instead requesting a restriction on their use; the operator no longer needs personal data for the purpose of processing, but the person concerned requests them for a finding, exercising or defending a right in court; sau persoana vizată s-a opus prelucrării (other than direct marketing), for the time interval in which it is verified whether the legitimate rights of the operator prevail over those of the data subject. the right to data portability, respectively (i) the right to receive personal data in a structured way, commonly used and in an easy-to-read format, as well as (ii) the right to have this data transmitted by SC Top Window Product SRL to another data controller, to the extent that the conditions provided by law are met; the right to object - in respect of processing activities may be exercised by submitting a request as indicated below; any time, for reasons related to the particular situation of the data subject, that the data concerning it be processed on the basis of the legitimate interest of SC Top Window Product SRL or in the public interest, unless SC Top Window Product SRL it can demonstrate that it has legitimate and compelling reasons justifying the processing and prevailing over the interests, the rights and freedoms of data subjects or that the purpose is the finding, exercising or defending a right in court; any time, free of charge and without any justification, that the data aimed at it be processed for direct marketing purposes. the right not to be subject to an automatic individual decision, respectively the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including profiling, which produces legal effects concerning the data subject or similarly affects him to a significant extent; the right to address the National Authority for the Supervision of Personal Data Processing or the competent courts, to the extent deemed necessary. For any further questions regarding the way in which personal data are processed and to exercise your rights mentioned above, please contact the email address: office@topwindow.ro